Shipping Policies
TE Homeopathics.com utilizes USPS for sending orders to its customers within the United States. For international orders, we will utilize FedEx. Rates and delivery times depend on size and weight of the order being mailed.
We process orders during our regular business days.
All addresses within the United States are considered domestic destinations.
All addresses outside of the United States are considered international destinations and will be subject to international shipping rates and timetables.
Shipping Rates
Most of our shipping rates are determined by the number of items shipped to you, except in cases where the item is lighter or heavier than 1 lb. (actual or dimensional weight).
DESTINATION | RATE |
Within Hawai’i | $9 for the 1st item, $1.50 each additional item |
USPS Parcel Select – US Mainland | $10 for the 1st item, $1.50 each additional item |
USPS Priority Mail – US Mainland | $15 for the 1st item, $1.50 each additional item |
All Orders to Alaska | $15 for the 1st item, $1.50 each additional item |
International | $35 for the 1st item, $5 each additional item based on a 1lb item |
For international orders, the customer may be contacted for additional shipping charges if actual charges exceed the collected amount and is responsible for any taxes or other associated costs charged by the US Customs Department.
Shipping rates are subject to change at any time.
Shipping Times
Orders will be shipped every Thursday. The time it takes for your order to arrive depends on the method used to send your order to you. Times are for shipping only and do not include processing time.
Destination | Shipping Method | Shipping Time |
Within Hawai’i | USPS First Class | 1-2 business days |
US Mainland | USPS Parcel Select- US Mainland | 5-8 business days |
US Mainland | USPS Priority Mail | 2-3 business days |
International | USPS First Class Package International Service (Cheapest), UPS Saver, FedEx International First | Dependent on shipping method. Quantum University cannot determine an accurate time for international shipping. |
Refunds & Exchanges
Due to the nature of our products, we can only accept returns or exchanges for unopened and unused items within 14 days of receipt. If you’re not satisfied with your purchase or have selected the wrong product, please contact us for an exchange. Unfortunately, we cannot accept returns on opened or used products for safety and quality reasons.
Online returns and exchanges should be sent to:TE Homeopathics
c/o Quantum University
735 Bishop Street, Suite 303
Honolulu, HI 96813
Email: support@quantumuniversity.com